Return Policy

We accept returns for eligible products within 14 days of purchase or delivery.

Conditions for Returns

• Items must be in unused condition

• Items must be returned in original packaging

• Proof of purchase must be provided

• Customer is responsible for return freight (unless faulty)

Return Address

Vibe Pottery
5 George Street, Thebarton SA 5031
Australia

Large Items / Pots Over 60cm

These require pallet pick-up or courier return.
Contact us for arrangements and costs.

Exchanges

If stock is available, we are happy to exchange for a different colour, size or style.

How to Request a Return

Email: info@vibepottery.com.au
Include your order number and photos of the item if damaged.