Shipping Policy

Shipping Policy – Vibe Pottery

We deliver Australia-wide directly from our Adelaide warehouse.

Dispatch Time

Orders are usually dispatched within 1–3 business days.

Shipping Methods

• Standard courier delivery

• Freight delivery for large pots

• Local pickup: 5 George Street, Thebarton SA 5031

Shipping Costs

Shipping fees are calculated at checkout based on:

• Weight

• Size

• Delivery postcode

Large oversized items may require pallet freight.

Delivery Timeframes

• Adelaide Metro: 1–3 business days

• SA Regional: 3–7 business days

• Interstate: 3–10 business days

Damage During Transit

If your product arrives damaged:

• Take clear photos of the product + packaging

• Email us within 48 hours

We will replace or refund.

Tracking

All shipments include tracking details sent via email or SMS.